For social workers, attorneys, and CASAs

A caregiver shared a child's record with you

Counted Doors is where foster and kinship caregivers keep a timestamped, tamper-evident record for each child in their care: visits, calls, appointments, incidents, school, medical, and the good days too. A caregiver can share that record with you. Here is how it works on your side, in six steps.

  1. 1. Open the link in the email

    The caregiver sent you an invitation from Counted Doors. The link in it opens only for the email address it was sent to, so forwarding the message gives nobody else access. If you cannot find the email, the caregiver can copy the link for you from the record.

  2. 2. Sign in with that address, or add it to an account you already have

    Create a free account using the address the record was shared to. If you would rather sign in with a personal Google or Microsoft account, do that, then open Account settings and add your agency address. A code is sent to the address to confirm it is yours. After that, records shared to either address appear on one page.

  3. 3. See every child shared with you in one place

    Under Account settings, answer "Who is this account for?" with social worker or other professional. Your home page then becomes Shared with you: every record any caregiver has shared with your address, listed by child. Nothing is sent to you by email beyond the invitation; the records live here.

  4. 4. Read, print, and download

    A shared record reads like a report: each entry has the date it happened, the time it was saved on our server, and a fingerprint that proves it has not been altered. Photos appear inline. Use Print or save as PDF for a copy, and open or download files when the caregiver included them.

  5. 5. Ongoing access follows the record

    When a caregiver gives you ongoing access, new entries appear as they are added, so you see the same record they do without asking for an update. A time-limited share instead shows the record as it stood on the day it was shared and ends on a set date. Either way, the caregiver can end access at any time.

  6. 6. Every look is noted, and that protects you too

    Each time you open a record or a file, the date and time go into that child's history, with the address it was shared to. The caregiver cannot change or delete entries; corrections are added as new entries with the original kept. There is nothing to buy, no agency contract, and no data is shared with anyone else.

Questions

Already have an account? Go to Shared with you. For anything else, write to info@counteddoors.com. How records are protected, in plain language and in full technical detail, is on the security page. This record supports the caregiver's own account; admissibility is decided by the court or agency receiving it.